1.能用英語(yǔ)自我介紹嗎?

Could you introduce yourself in English?

2.您是如何培訓(xùn)本部門(mén)員工的?

How do you train the staff of your department?

3.如果酒店正式錄取您，您上班第一件事是做什么?

If you areemploy by the hotel , what will you do firstly?

4.請(qǐng)畫(huà)出西餐banquet流程圖。

Please illustrate the procedure of western restaurant banquet。

5.您如何理解服務(wù)行業(yè)的“服務(wù)意識(shí)”?

How do you comprehend the “service consciousness” of servicetrade?

6.您是如何理解職業(yè)道德的?

How do you perceive the morality of career?

7.請(qǐng)舉例您在工作中遇到的幾件困難，而您是如何克服的?

Could you list some difficulties during your work? And how did you conquer them?

8.您對(duì)您以前的直屬領(lǐng)導(dǎo)有何看法?

How do you like your senior leader who led you directly before?

9.你的期望待遇是什么?

What kind of treatment do you expect?

10.請(qǐng)你用英文介紹目前服務(wù)的公司。

Could you introduce the company which you are serving in English?

11.如果我酒店雇用你，你覺(jué)得可以為部門(mén)帶來(lái)什么樣的貢獻(xiàn)?

What could you make a contribution to our hotel if you are employed by our hotel?

12.你是怎么知道我們招聘酒店前臺(tái)接待這個(gè)職位的呢?

How do you knowthe message that we have this vacancy?

13.除了工資，還有什么福利最吸引你?

Besides thesalary, what welfare attract you mostly?

14.你參加過(guò)什么業(yè)余活動(dòng)?

What amateur activities have you ever taken part in ?

餐廳服務(wù)員面試問(wèn)題：

1. Say something about the duties of the waiter / waitress

說(shuō)一下餐廳服務(wù)員的工作職責(zé)是什么.

2. What’s your daily job?

你的日常工作是什么?

3. Do you think a cordial smile is important when you are serving the guest? Why?

你認(rèn)為當(dāng)你服務(wù)客人的時(shí)候親切的微笑是很重要的嗎?為什么?

4. How big is your restaurant? How many dining-seats

你們的餐廳有多大?有多少?gòu)堊雷?

5. Do you know how to set up table?

知道怎樣擺臺(tái)嗎?

6. What’s your shift?

你都有什么班次?

7. How do you make sure you make guests happy in the restaurant withF & B service?

你如何確保你的客人在餐廳高興的用餐?

8. If the guest angry what should you do?

如果顧客生氣了你該怎么辦?

9. Why do you apply for waiter /waitress? What’s the waiter / waitress ?

你為什么申請(qǐng)服務(wù)員這個(gè)職位?什么是餐廳服務(wù)員?

10. How to take order?

怎樣進(jìn)行點(diǎn)單?

11. What’s good service? / What’s the team work for you?

什么是優(yōu)質(zhì)的服務(wù)? 什么是團(tuán)隊(duì)精神?

12. How do you make unique service ?

怎樣做到獨(dú)一無(wú)二的服務(wù)?

13. Do you know what is the customer service?

你知道什么是客戶(hù)服務(wù)嗎?

14. What will you do when you finish the job?

工作之余做些什么?

15. What do you like in your job? And don’t like?

在你的工作中你喜歡做什么?不喜歡什么?

16. What is your character?

你的個(gè)性怎樣?

17. Do you know Chinese cuisine?

你知道中國(guó)的菜系嗎?

18. Can you name some dishes? / soups?

能說(shuō)出一些菜的名字嗎? 湯的名字?

19. What is your special dish today?

今天的特色菜是什么?

20. What kind of boss do you expect ? What do you think of your boss?

你希望有什么樣的上司?對(duì)你的老板怎樣看?

21. How many floors in your hotel? Your restaurant in which floor ?

你們的酒店有幾層樓?餐廳在幾樓?

22. What’s your supervisor name ?

你們的主管叫什么名字?

23. How many restaurants in your hotel?

酒店里有多少餐廳?

24. What is the name of your restaurant ?

餐廳的名字?

25. Can you describe your hotel ?

能描述一下你們的酒店嗎?

26.at is you weakness during work?

你在工作中的缺點(diǎn)是什么?

27. What are some foods that you know are healthy for your body?

你知道什么食物對(duì)身體有益嗎?

28. How to handle errors in the work, give example.

工作中出現(xiàn)錯(cuò)誤怎樣處理，舉例說(shuō)明。

29. How many staff working in restaurant?

餐廳有多少員工?

30. If you and your roommates have a conflict will affect the work?

如果你與你的室友發(fā)生矛盾會(huì)影響工作嗎?

31.Please illustrate the procedure of western restaurant banquet.

請(qǐng)畫(huà)出西餐宴會(huì)的流程圖。