空乘口語，空乘英語，空乘服務英語

一.歡迎詞:

Good morning (Afternoon,Evening)Ladies and gentlemen :

The crew member of XX Airlines has the pleasure of welcoming you aborad.

Would you please put your seat in the upright position,

fasten your seat belts and lock your table in place.

We will be taking off in a few mimutes.You are reminded that smoking

and telephone-operation are not permitted at any time during flight.

Please use your "call button" if you require assistance-our crew

will attend to your needs.

We hope you enjoy a pleasant flight and

thank you for choosing XX Airlines.

Ladies and gentlemen:

Welcome aboard___Airlines FLT___to___.

(With an intermediate stop in___).

Your flight is under the command of Captain___.

I am the chief purser___,in addition,

we have___cabin attendants,___from Thailand,

who will be available through the flight to serve you.

Please let us know if you need assistance.

Thank you.

各位貴賓:

歡迎您搭乘___航空，第___號班機(經(jīng)過___)前往___。

今天的飛行是由本機機長___、事務長/座艙長___、___位空服員、

___位___籍空服員為大家服務，如果您需要任何協(xié)助，請通知空服人員。

二.安全示范

DOMO 1

Ladies and gentlemen :

Your cabin attendants have just demonstrated the proper method

of using the life jacket(and oxygen mask.)

Please refer to the emergency instruction card in the seat pocket

for more information.Thank you.

DOMO 2

Ladies and gentlemen :

For your safety,this aircraft is fully equipped with emergency equipments.

We will explain the location and method of use.There are

eight emergency exits located on the left and right sides respectively.

They are identified by the exit signs.

Life jackets are under your seats.In case of emergency,

put the jacket over your head,then bring the straps from behind

you to the front as the attendant is demonstrating.

Fasten the straps and pull tight. The jacket will be automatically

inflated by pulling the two red tabs at the bottom.

There are two mouth pieces inside the life jacket which can be

used to inflate the vest by blowing air into them.The oxygen masks are

in panel over your head. If there is any change in the pressure,

the masks will fall automatically.The masks are as shown.

When the masks fall,pull one of them to your face.

Cover your nose and mouth then breath normally.

Place the strap over your head to keep the mask in place.

If you have an infant,put your mask on first,then put the infant's mask on.

Each seat is provided wiht seat belts. Please keep them fasted

whenever seated. Just pull the buckle to unfasten them.

Please refer to the emergency instruction card in seat pocket

for more imformation. Thank you.

三.飛機即將起飛前

Ladies and gentlemen :

We will be taking off shortly.Please make sure that your

seat belts are fastened. Thank you.

四.預期通過亂流區(qū)

Ladies and gentlemen :

We will be passing through turbulent air.For your safety,

please remain seated and fasten your seat belts.

Thank you.

遇亂流時:

We will be passing through turbulence.For your own safety,

please remain seated and fasten your seat belt.

Thank you.

我們即將經(jīng)過一段不穩(wěn)定的氣流，為了各位的安全，請留在座位上，

將安全帶系好。謝謝。

五.降落前

Ladies and gentlemen :

We will soon be landing at the____ (Interational) Airport,

would you please put you seat in the upright position ,

fasten your seat belts and lock yourtable in place.

Thank you.

六.降落后

Ladies and gentlemen :

We have landed at ____(Interational) Airport.

The present outside temperature

is ____degrees Centigrade,and the local time is______.

Please remain seated until the airplane has come to a complete stop and

don't forget your personal belongings.

All crew members thank you for choosing XX Airlines.

We hope to see youin the near future.

Thank you and good-bye.

各位貴賓午安：

我們即將開始下降，預計下午___:___降落在XX機場，請系好您的安全帶，

本人謹代表XX航空公司及全體組員謝謝您的搭乘并祝您旅途愉快!

Good afternoon, Ladies and Gentleme:

We expect to land at ___:___ PM. Please fasten your seat belt.

I would like to thank you for flying with XX airlines,

I do hope you have enjoyed your flight.

各位貴賓：

我們現(xiàn)在已經(jīng)降落在XX國際機場了，在安全帶的指示燈沒有熄滅、

班機沒有停妥前，請您不要離開座位。下機時請不要忘了隨身攜帶的行李，

打開座位上方的行李柜時請您特別留意以免行李滑落下來。

非常感謝您搭乘XX航空公司的班機，并希望很快能再次為您服務。

Ladies and Gentleme:

We have landed at XX Airport, please remain seated until the

"FASTEN SEAT BELT" sign is turned off

and the aircraft has come to a complete stop.

Please don't forget to take along your personal belongings.

When opening the overhead bins;

please take care to ensure the contents do not fall out.

Once again, we would like to thank you

for flying with XX Airlines and hope to serving you again soon.

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